We give you the full right to return your order for any reason whatsoever. Once you have placed your order, it is sent electronically to our dispatch team to quickly prepare and ship. Therefore we are unable to edit or cancel an order once this process has started. However, you are more than welcome to return your order once received.
Please do make sure to verify your information is correct before placing your order.
Please contact us if you have any concerns regarding your order:
USA – 866-445-3559 (Monday to Friday, 9am – 5pm CT) or email customerservice@jellycat.com
UK – (0)3330 040900 (Monday to Friday, 9am – 5pm UK time) or email hello@jellycat.com
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